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KAIZEN has proven itself well in manufacturing. The methods are also suitable for increasing productivity in the service area.

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Level 2: Improvement in cooperation

Goal

  • Zero errors
  • Zero search time

Methods

    • Standardising processes, forms, files, information and communication
    • KANBAN for office and use material

    Benefits

    Level 2 addresses the improvement of cooperation within the team.
    It is often the small things which have a great impact on the seamless processes of the daily business. Therefore it is important that joint standards are worked out in the team and that everyone adheres to them.

    A standard helps to do something in the best, simplest and safest way.

    At the same time standards are important for quality assurance. If certain processes are regulated, misunderstandings and errors can be avoided. A reduction in the variances (for example with office material) saves costs and simplifies inventory and order management.


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