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KAIZEN has proven itself well in manufacturing. The methods are also suitable for increasing productivity in the service area.

Where can Total Service Management be deployed?

Whether in administration or accounting – there are internal and external customers everywhere. High search times, waiting times, lack of transparency etc. block the flow. With KAIZEN methods weaknesses and their causes are identified and removed for the long term.


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The direct way

KAIZEN International

Areas of application for Total Service Management

Where can Total Service Management be deployed?

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Example: These results were achieved with TSM:

  • Reduction of space by 30%,
  • Reduction of data volume by 70%,
  • Increases in productivity by up to 30%
  • Reduction in search times of up to 80%
  • Reduction in office material costs by 60%,
  • Office material availability of up to 99%
  • Increase in speed by 70%,
  • Increase in productivity by 50%,
  • Reduction in throughput time by 60%,
  • Reduction in overtime towards zero,
  • Reduction in waiting time of up to 50%